MCC Product and Harsh Environment Warranties

One-Year Limited Warranty

All MCC products are covered by a one-year limited warranty against defects in materials or workmanship, to the original purchaser, unless otherwise noted. Any products found to be defective in material or workmanship will be repaired, replaced with same or similar device, or refunded at MCC’s discretion. For specific information, please refer to the terms and conditions of sale.

Harsh Environment Program

Any Measurement Computing product that is damaged due to misuse, or any reason, may be eligible for replacement with the same or similar device for 50% of the current list price. I/O boards face some harsh environments, some harsher than the boards are designed to withstand. Contact MCC to determine your product’s eligibility for this program.

30-Day Money-Back Guarantee

Any Measurement Computing Corporation product may be returned within 30 days of purchase for a full refund of the price paid for the product being returned. If you are not satisfied, or chose the wrong product by mistake, you do not have to keep it.

Repair and Calibration Services

Calibration certificates for most analog models can be obtained for free at time of initial purchase (certificate should be requested at time of order). Most analog hardware models can be returned to Measurement Computing for re-calibration to factory specifications. Many hardware models can be returned for repair evaluation. A Return Material Authorization (RMA) number must be obtained in advance of sending any unit back to Measurement Computing. Contact Technical Support with model number, serial number, and service requested. Out of warranty units for which we can offer service will be quoted, and an order will be required prior to obtaining an RMA #. Customers outside the USA must contact their local distributor for a return procedure.